Privacy Policy

1. General Provisions

1.1 Scope

This Privacy Policy (“Policy”) explains how MIRAI APP (“MIRAI APP”), operated by Nolan Edutech Pvt. Ltd. (“Nolan,” “we,” “us,” or “our”), collects, processes, uses, and protects your personal data and device information (“Information”) when you:

• Use our MIRAI mobile application (MIRAI App) and related Services;
• Visit our website at https://www.masaischool.com/;
• Otherwise interact with us.

1.2 Legal Framework

We collect and process your personal data in accordance with the Digital Personal Data Protection Act, 2023.

1.3 Updates to This Policy

We may revise this Policy to reflect changes in our practices or legal requirements. When we do, we will post the revised Policy on the MIRAI APP with the new effective date. Continued use after any update constitutes acceptance of the updated Policy.

2. Collection of Information

2.1 Automatically Collected Data

When you use the MIRAI App, we collect information necessary to operate and secure the Services, including:

• IP address, device type, operating system, App version;
• Date and time of access; network and performance logs;
• Usage metrics such as pages/screens viewed, features used, session duration;
• Unique device identifiers and crash reports.

2.2 Registration & Profile Data

When you create an account, we collect:

• Full name and email address;
• Date of birth (optional), nationality, and education details.

2.3 Payment & Billing Information

For paid subscriptions or course purchases, we collect:

• Billing address, country, and currency preferences;
• Payment method details (handled securely via our authorized payment platforms).

We do not store full credit-card numbers on our servers.

2.4 Communications & Support Data

When you contact the support channel of MIRAI APP, we collect:

• Subject and content of your inquiry;
• Attachments or screenshots you provide;
• Email correspondence logs.

3. Use of Information

We process Information for the following purposes:

• Service Delivery & Functionality — Enabling core features of the MIRAI APP.
• User Authentication & Payment Management — Authenticating users, managing profiles, handling subscriptions.
• Support & Troubleshooting — Responding to questions and fixing technical issues.
• Security & Fraud Prevention — Detecting and preventing unauthorized access or misuse of data.
• Analytics & Improvement — Measuring usage patterns to improve content and performance.
• Marketing & Communication — Sending promotional offers (with your consent).
• Legal Compliance — Fulfilling legal and regulatory obligations.

4. Sharing & Disclosure

We do not share, sell or disclose your data except as necessary to provide the services in accordance with this Policy and law. We may share Information only with:

• Service Providers & Processors — Third parties helping operate the App (hosting, analytics, payment processing);
• Legal Authorities — Where required by law, court order, or valid statutory requests.

5. Security

We take technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights & Choices

6.1 Access & Correction

You may request access to or correction of your personal data by contacting support.mirai@masaischool.com.

6.2 Deletion & Portability

You may request deletion of your account (subject to legal retention requirements) or export your data in a machine-readable format.

6.3 Withdrawal of Consent

You may withdraw consent any time after submitting a written request to Nolan requesting the same.

7. Confidentiality

You acknowledge and agree that all information, learning content, and data exchanged between you and MIRAI APP—including analysis on lecture materials, questions, queries, and responses—are treated as strictly private and confidential. Such data is processed and stored securely using encryption and privacy protection protocols. Neither any third party nor Nolan Edutech Pvt. Ltd. shall access or use raw contents of user interactions except as necessary to maintain functionality, ensure security, or comply with law.

8. Children’s Privacy

Our Services are open to learners. If you are under 18, please seek parental consent before sharing your personal information on the MIRAI APP. A parent or guardian may contact us to access, correct, or delete a minor’s data.

9. Miscellaneous

This Policy does not apply to unsolicited information you provide through the MIRAI APP or other means. Delay or non-exercise of any right does not constitute a waiver of that right.

Nolan shall not be liable for loss or damage from disclosure of information if such disclosure was (a) required by law; (b) through no fault of Nolan; or (c) due to user negligence.

10. Contact Us